ArtzenMedia
Ben Aizen

Guide 002  /  Instagram DMs  /  With Manychat

Make your DMs answer themselves💬

Hundreds of messages, four questions. Instagram will ask them for you, and Manychat will send the answers.

5 steps  /  10 min setup  /  Free, no signup

30 days of Manychat Pro Free with the code ARTZENMEDIA

Grab it before you start. Step 03 onwards happens inside Manychat.


Why the same four questions never stop

The DMs are not the problem. The delay is.

Someone asks about your gear the second the reel ends. That’s the only moment they care. Reply three days later and you’re typing to someone who has already moved on.

Instagram has a Frequently asked questions screen buried three menus deep in your DMs. Four buttons, shown to anyone who opens a chat with you for the first time. Most creators never find it.


01Find the screen Instagram buried
Direct messages › the … at the top right › Tools › Frequently asked questions › Show questions

Four is the cap, so spend them. They appear at the top of the chat before anyone types a word.

02Ask what people actually ask
What camera do you use? What are those sound effects? How do I get that transition? What fonts do you use?

Write them the way a person types. What camera do you use gets tapped, Gear information gets ignored. Leave the answer field empty and let Manychat do the talking, so the copy lives in one place.

03Open the right Manychat template
Manychat › Automation › New Automation › Instagram › Respond to all your DMs

It sits in the Recommended row. Start there rather than from scratch, the trigger is already wired to incoming DMs and all you fill in is the words.

04Make the keyword the question, word for word
Here's my full gear list 🎥 Camera: [your body] Lens: [your lens] Mic: [your mic] Light: [your light] Everything else I shoot with lives here: [your link]

This is the whole trick. Tapping the button sends the question as a message from them, so paste that exact sentence into the keyword field, question mark included. Manychat matches it and fires this reply.

05Add the follow up
Did that answer it? If you want the settings I shoot on as well, reply SETTINGS and I'll send them over.

Set it a day out. This is the bit people skip and it’s the best bit. The follow up sits inside the automation for that one question, so you already know what they came for.


The short version

  1. Four questions, phrased the way someone types them at 1am.
  2. Leave the Instagram answer blank. Manychat handles the reply.
  3. The keyword is the question, copied exactly.
  4. One follow up a day later, tied to the button they tapped.

Speed was never the fix. You answered once, and it keeps arriving while they still care.


Turn one question on tonight, the gear one. Count the taps in the morning.

Ben Aizen Happy creating. Ben
@artzenmedia
Artzen Media ©2026 @artzenmedia
Copied